Complaints
If you are unhappy with any aspect of the service provided, here is how to proceed.
HOW TO MAKE A COMPLAINT
JT Maxwell Limited strives to provide the best possible service for our clients. You can help us by telling us when we have done something well, but also if our standards slip below what you would expect.
If you are unhappy with any aspect of the service provided, we would encourage you to contact us to discuss matters in the first instance.
To make a complaint about the service you have received from JT Maxwell Limited you can contact us using the following methods:
- By phone on 01457 605871
- By email: andrew.ryder@jtmaxwell.co.uk
- By post to: Andrew Ryder, JT Maxwell Limited, Unit 1 Lagan House, 1 Sackville Street, Lisburn, BT27 4AB
If you are not satisfied with our response, you may make a complaint to the regulatory body that licences our Insolvency Practitioners.
Insolvency Practitioner’s regulated work
Any complaints about the Insolvency Practitioner’s regulated work should be completed on-line at www.gov.uk/complain-about-insolvency-practitioner
If you need help with the form, you can call the Insolvency Service Enquiry Line on 0300 678 0015 (Monday to Friday 8am to 5pm)
Alternatively, you can send your written complaint to: IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds LS11 9DA
About Us
Our aim here at JT Maxwell is to help change the perception of our industry. And the reason for this is simple: we passionately believe that the service which we provide is incredibly valuable, not just for businesses, but also in a personal context.
Address
JT Maxwell Limited, Unit 1 Lagan House, 1 Sackville Street, Lisburn, BT27 4AB.
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